Communication Skills Notes

Communication Skills Notes

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Levels of Communication

Interpersonal Communication

Communication in the Organization

Communication Destination


Improving Your Listening Skills

Nonverbal Communication

Barriers to Communication

Overcoming Communication Barriers


Thesis Statement


The body

Modes of Delivery

Strategies for Effective Oral Delivery

Making a Good Speech

Handling Questions & Answers

Responding Questions & Answers

Significance of the Setting

Visual Aids

Group Communication

Elements of Effective Written Communication

Preparing for Effective Business Writing

Parts of Business Letter

Specimen Business Letter

Direct-Request Letters

Good-News Letters

Disappointing-News Letters

Writing Persuasive Message

Writing Resumes

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